DELIVERY AND SHIPPING:

Our pieces are made in and shipped from Egypt.

We ship every day of the week from Monday to Sunday with the exception of Fridays and Saturdays (Saturdays are operational for domestic orders). During holidays, please allow additional days for processing the orders.

LOCAL DELIVERY:

For local deliveries, orders will arrive within 3 to 5 days from the moment the order is placed. If you placed your order on Friday, it will arrive 3 to 5 days from Saturday as it won’t be processed till then since Fridays are off. You will receive an SMS on your phone number once your order ready to be sent out. The message will also include a link enabling you to track your order at all times. 

You will also be able to choose your preferred delivery time slot. And you will receive an OTP number that you will be required to disclose upon delivery for security purposes.

We offer free shipping on all domestic orders.

Please make sure your delivery address is correct and detailed along with all other information you are required to provide. We always ask you to give a secondary phone number just in case for the courier to be able to reach you at delivery time. We are not responsible for items not received due to an incorrect or an incomplete shipping address, or an insecure delivery address, or any other incorrect or incomplete information. 

INTERNATIONAL SHIPPING:

For international deliveries, orders will arrive between 5 to 10 working days from the moment the order is placed. If you placed your order on a Friday or Saturday, Sunday will have to count as the day you placed your order as orders are not processed on Fridays and Saturdays. 

You will receive an SMS within 48 hours of placing your order with a link enabling you to track it at all times. You might be required to show proof of ID upon delivery for security purposes. Everything will be relayed to you in detail via that SMS you will receive. 

We offer free shipping on all international orders. 

Our prices (or lack of them for that matter *chef’s kiss*) are not inclusive of any taxation or import duties or customs clearance charges you may be liable for on your package's entry into your country. Please refer to your country's government website for more information.

Please make sure your delivery address is correct along with all other information you are required to provide. We always ask you to give a secondary phone number just in case for the courier to be able to reach you at delivery time. We are not responsible for items not received due to an incorrect or an incomplete shipping address, or an insecure delivery address, or any other incorrect or incomplete information.